Elly Russell

Elly Russell


Quality Improvement Manager at Vets 4 Pets

Elly is a small animal veterinary surgeon with over 15 years clinical experience in first opinion practice. She holds a post graduate certificate in Advanced Veterinary practice and has a PhD in communication and veterinary patient safety. Elly is passionate about helping veterinary teams communicate well and establish a culture of continuous improvement and learning. Her areas of interest include Human Factors, systems-thinking and resilience engineering which she applies to Quality Improvement approaches that help veterinary teams to deliver great care. Elly lead communication training at VDS before moving to Vets 4 Pets as Quality Improvement manager. She delivers impactful training that helps veterinary teams tackle conversations confidently and communicate in a way that improves outcomes and job satisfaction.

Elly Russell lectures on the following courses

Difficult Conversations in Veterinary Medicine

Elly Russell
Elly Russell
17th March 2025
The Pickle Factory, London
Communication in practice is key to positive relationships with owners and colleagues, which in turn leads to a positive and more rewarding professional life. However tricky situations in practice can sometimes arise, necessitating difficult conversations, which can be very challenging. This...
Vet Theory
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